Support Center

Guides and answers for getting the most out of Mission Control.

Getting Started

What is Mission Control?

Where your business's day-to-day requests come together in one place — reviewed, decided, and tracked.

Understanding the approval queue

The single place you check to see what Mission Control wants to do on your behalf, before anything actually happens.

Your first week checklist

A few things worth doing in your first week to get the most out of Mission Control.

What is an approval?

One of Mission Control's proposed actions, waiting for a yes from you.

How to approve or reject a request

What Approve and Reject actually do, and how bundled requests work.

Understanding your approval history

A permanent, accurate record of every decision you've made.

What are workflows?

A standing instruction, written in your own words, for what should happen when something specific occurs.

Creating your first workflow

A natural-language builder — describe what you want, review it, save it. Available to account admins.

Reading a workflow run

A simple way to confirm your workflow is catching what you built it to catch.

Connecting your first integration

Connect the tools you use with a quick sign-in — no separate confirmation step.

What happens if a connection fails

How to tell, and how to fix it.

Disconnecting or reconnecting a tool

You're always in control of what stays connected.

Understanding your subscription

What your plan includes, and where to see your billing details.

Viewing and downloading invoices

Every past invoice, always available.

Changing your plan

A clear cost preview before anything is confirmed — or a fast path to your administrator if you need one.

Adding and managing team members

Add, deactivate, or reset access for anyone on your team.

Admin vs. employee — what's the difference?

Two roles: one manages the account, one works within it.

How Mission Control handles your data

Nothing is sent or actioned without your approval first.

How to submit a support ticket

Open Help & Support, pick a category, describe what's going on.

How to send feedback

Not something broken — just something you'd like us to know.

What to expect after you submit something

Tickets get a real conversation. Feedback gets read and factored in.