This Privacy Policy describes how Operon Core AI LLC ("Operon," "we," "us," or "our") may collect, use, disclose, and otherwise process information in connection with this website, pilot and evaluation programs, and the Mission Control platform and related services (collectively, the "Services"), depending on what you use and how it is configured. If you do not agree with this policy, please do not use the Services.
1. Introduction
We aim to describe our practices in plain language. The Services may evolve, and we may update this policy from time to time. Where required by applicable law, we may provide additional notices or obtain consent for certain processing.
2. Information We Collect
Depending on how you interact with us, we may collect or receive:
- Contact and account information, such as name, email address, company name, role, and similar details you submit through forms, onboarding, or support channels.
- Technical and usage information, such as IP address, device and browser type, general location derived from IP (where available), log and diagnostic data, and interactions with our websites or Services.
- Customer content and configuration, including workflow definitions, prompts, metadata, approvals, execution records, and other materials you or your organization submit or generate through the Services, depending on configuration and features enabled.
We do not require you to provide sensitive categories of information through this marketing site. Please do not submit health, government ID, or financial account details unless we explicitly request them for a defined purpose.
3. How We Use Information
We may use information for purposes such as:
- Providing, operating, maintaining, and improving the Services;
- Communicating with you about demos, pilots, security, and support;
- Monitoring usage and performance, troubleshooting, and fraud prevention;
- Complying with law, enforcing our terms, and protecting rights and safety;
- Aggregating or de-identifying information where permitted by law.
Where applicable law requires a legal basis for processing, we rely on bases such as contract performance, legitimate interests (balanced against your rights), consent where required, or legal obligation, depending on the context.
4. Platform Data and Client-Isolated Environments
Mission Control is designed to support tenant-oriented and client-isolated operating patterns where applicable and depending on configuration, deployment choices, and contractual terms. Isolation and access boundaries may vary by environment (for example, evaluation versus production). No architecture description here is a guarantee of a particular security outcome.
5. AI Processing and Workflow Data
Where you use AI-assisted features, content you submit may be processed by models, automation, or human review workflows as configured by your organization and as described in applicable product documentation. Retention, logging, and model-provider handling may vary depending on configuration, integrations, and agreements. We do not claim that AI outputs are error-free or complete substitutes for professional judgment.
6. Third-Party Services and Integrations
The Services may integrate with third-party tools (for example, authentication, email, CRM, cloud hosting, analytics, or model providers). Those providers may process information under their own terms and privacy policies. Where we engage subprocessors to support the Services, we may make a list available upon request or as published on our site, depending on our commercial practices at the time.
7. Cookies and Analytics
We may use cookies and similar technologies to operate the site, remember preferences, measure traffic, and improve performance. Depending on your region and our configuration, we may present choices or rely on browser controls. You may be able to block cookies, but parts of the Services may not function correctly if you do.
8. Data Retention
We retain information for as long as reasonably necessary to provide the Services, comply with law, resolve disputes, and enforce agreements. Retention periods may differ by data category, customer configuration, backups, and legal requirements. Where deletion is requested and feasible, we may take reasonable measures to delete or de-identify information, subject to exceptions such as legal holds or legitimate backup retention.
9. Security
We implement reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security. You are responsible for maintaining the security of your credentials and for configuring access controls within your organization where applicable.
We do not represent that the Services meet any specific regulatory framework (such as HIPAA or FINRA requirements) unless expressly agreed in writing for your specific deployment.
10. Your Choices
Depending on your location and applicable law, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to certain processing or to port data. You may also have the right to lodge a complaint with a supervisory authority. We may need to verify your request and may be unable to fulfill requests that conflict with law or legitimate business needs.
Marketing communications, where used, may include an unsubscribe mechanism where required.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date unless another notice method is required by law. Continued use of the Services after an update may constitute acceptance where permitted.
12. Contact
For privacy-related requests or questions, contact Operon Core AI LLC using the contact information published on this website or provided in your order form or agreement. If you are a business customer, your administrator may be the appropriate first point of contact for certain requests.